Question 1

Q: What paints and colors do you use?

Accepted Answer

A: We use high quality, Sherwin Williams industrial paint on all of our bike frames. See the reference list below for colors and similar Pantone color numbers. All of our bikes are individually painted and clear coated in San Luis Obispo, California.

Please note that the colors of our products may appear slightly different in real life compared to what you see on your computer or mobile screen. The display of colors depends on various factors, including your device's settings, monitor calibration, and lighting conditions. While we make every effort to accurately represent the colors of our products, we cannot guarantee that the colors you see will exactly match the actual product on your screen. If you have any concerns or questions, please feel free to contact us!

Red = Pantone 1805
Purple = Pantone 2627
Green = Pantone 7483
Orange = Pantone 1665
Pink = Pantone 1775
Blue = Pantone 2757

Question 2

Q: Why do I have to wait for my bike to be shipped?

Accepted Answer

A: At Central Coast Bicycles, we are committed to providing you with the highest quality bicycles and optimal customer service. All of our bicycles made in small batches. Each frame is individually painted and decaled. This process takes longer than buying a bicycle off the shelves; however, the result is a semi-custom product from the Central Coast.

Shipping times may also vary depending on the customization options you select; certain features and upgrades might require additional time for installation. Moreover, we perform an extensive quality check before shipping to ensure that your bike meets our high standards, guaranteeing you a safe and enjoyable riding experience. This thorough process might result in longer shipping times, but we believe it's crucial to ensure you receive a top-notch product tailored specifically to your needs.

Question 3

Q: Where can I find warranty and return information?

Accepted Answer

A: Please check out our Warranty & Return Policy page, which can be found by clicking on "More" at the top right of the menu. We offer a five year limited warranty on all Central Coast Bicycles frames and forks, as well as a 30 day return policy. For more information, please review our policies page.

Question 4

Q: Where are your bicycles made?

Accepted Answer

A: Like most carbon fiber bicycles sold in the US, our bicycles are molded overseas and imported. While the exact percentage is difficult to pinpoint, a very small percentage of carbon fiber bikes are produced in the US. All Central Coast Bicycles are designed, painted, decaled, and assembled in San Luis Obispo, California.

Question 5

Q: How can I reach out with questions to Central Coast Bicycles?

Accepted Answer

A:  At Central Coast Bicycles, we are committed to providing exceptional customer service and support for all your cycling needs. If you have any questions, you can reach out to us in a couple of convenient ways:
   
1. **Email:** Send us an email at info@centralcoastbicycles.com, and we will respond promptly within 24 hours.

2. **Website Contact Form:** Use the contact form below! Just fill out your details and your question, and we will get back to you as soon as possible.

We look forward to helping you with any inquiries you may have about our products, services, or your cycling journey!

Get in Touch!